Customer care

General Care for All Upholstery Types

Your Andora furniture is an investment, and taking proper care of it will help ensure that it remains beautiful, functional, and comfortable for years to come. Regardless of the material—whether it's leather, plush fabric, velvet, or general fabric—the right maintenance can keep your furniture looking its best.

  • Vacuum Regularly: Dust and dirt can accumulate in your furniture over time. Regular vacuuming, especially in the seams and corners, helps prevent dirt buildup and keeps your upholstery fresh.
  • Avoid Direct Sunlight: Prolonged exposure to direct sunlight can cause fabrics to fade and leather to dry out. Keep your furniture away from windows or cover it with protective covers when not in use.
  • Rotate Cushions: To ensure even wear and tear, rotate your cushions regularly. This simple step helps prevent one area from becoming flattened or misshapen.
  • Plump Cushions Daily: Fluff and plump your cushions daily to maintain their shape. This practice keeps your upholstery looking full and well-maintained.
  • Spot Clean Spills Immediately: If a spill occurs, blot it immediately with a clean, dry cloth. Never rub the spill, as this can push the liquid deeper into the fabric. For tougher stains, use a cleaner specifically designed for the material.
  • Keep Cool: Leather is sensitive to heat, so avoid placing your leather furniture near radiators, heaters, or fireplaces. Excessive heat can cause the leather to crack, fade, or dry out. For all upholstery types, it's important to maintain a stable room temperature to preserve the integrity of the material. 

Leather Furniture Care

Leather is a luxurious material, and with the right care, it can last for many years while maintaining its rich appearance.

  • Keep Cool: Leather is sensitive to heat, so avoid placing your leather furniture near radiators, heaters, or fireplaces. Excessive heat can cause the leather to crack, fade, or dry out.
  • Condition Regularly: Leather can lose moisture over time, which can lead to cracking. Use a leather conditioner every 6 to 12 months to keep the material supple and hydrated.
  • Wipe Spills Immediately: Leather is prone to stains if liquids are left to sit. Wipe any spills as soon as possible using a soft cloth to blot the area. For stains, use a leather cleaner designed for your furniture.
  • Avoid Scratches: Leather is durable but can be scratched by sharp objects. Be mindful of pets or objects that may cause abrasions. You can also use a leather-specific scratch repair kit to address any minor scuffs.

Additional Care Tips for All Furniture Types

  • Move Furniture Carefully: When moving your furniture, always lift it by the base instead of dragging it by the arms or legs. This prevents unnecessary wear and potential damage to the upholstery.
  • Position Furniture Thoughtfully: Avoid placing furniture directly in front of heat sources, air conditioners, or windows, as this can affect the fabric over time.